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Driving Strategic Transformation at Scale

From AI strategy to integration execution, building practical platforms that modernize enterprise operations

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Somnath Ghosh·Agentic AI Architect·White Plains, New York, United States

Experience

Career Journey

18 years of delivering enterprise integration, cloud modernization, and AI engineering across Energy, Insurance, Banking, Information Analytics, Broadcasting, and FMCG.

Technology Architect - AI & Integration Lead

Cognizant

May 2023 – Present

White Plains, New York, United States

Leading IBM App Connect Enterprise and CP4I modernization for an energy utility client while establishing Azure-based foundations for agentic AI applications.

IBM CP4I

IBM ACE v12

IBM MQ

IBM API Connect

AWS

Azure DevOps

OpenShift

Kubernetes

Key Responsibilities

•Leading and overseeing the IBM App Connect Enterprise team as a senior integration architect, delivering high-performance solutions tailored for complex business and regulatory environments.
•Directing the IBM Cloud Pack for Integration (CP4I) team to architect advanced, cloud-native integration solutions, ensuring seamless delivery of application and integration services.
•Collaborating with AWS and other infrastructure teams to influence strategic architectural decisions for integration services deployed on the CP4I platform.
•Supporting Azure DevOps teams in establishing CI/CD pipelines for efficient build and deployment of integration artefacts.
•Working with client architects to refine and update middleware architecture, ensuring alignment with business goals and industry best practices.
•Leading release management efforts, coordinating with administrative teams for smooth production deployments and maintaining rigorous performance monitoring.
•Establishing agentic AI foundations on Microsoft Azure, including data pipelines that use Azure Data Lake as a primary platform for AI agent components.
•Building early-stage agentic applications for utility billing, compliance monitoring, and infrastructure management.
•Implementing Splunk APM observability across IBM CP4I and Kubernetes infrastructure for real-time production visibility.
•Conducting in-depth consultations with functional and technical teams to analyse data structures, business processes, and requirements.
•Developing and reviewing sophisticated code using IBM Integration Toolkit or IBM App Connect Enterprise Toolkit, adhering to industry standards and best practices.

Key Achievements

Led On-Prem to Cloud CP4I Migration

Spearheaded migration from On-Prem IIB v10 to Cloud-native CP4I ACE v12, modernising the integration estate for an Energy sector client.

→ Full re-platform to CP4I on AWS

Established CI/CD Pipelines for Integration Artefacts

Partnered with Azure DevOps teams to set up automated CI/CD pipelines, reducing manual deployment effort and accelerating release cycles.

→ Automated build and deploy pipelines

Technology Architect

Cognizant

Oct 2021 – May 2023

Kolkata, West Bengal, India

Technology Architect for an insurance client, leading IBM Integration Bus and IBM App Connect Enterprise teams delivering high-availability integration services.

IBM CP4I

IBM ACE

IBM API Connect

IBM MQ

Azure

OpenShift

Kubernetes

Agile/SAFe

Key Responsibilities

•Rapidly adopted and mastered new technologies, ensuring solutions remained current and adaptable to evolving industry standards and regulatory requirements.
•Designed and implemented scalable infrastructure, prioritising compliance with regulatory frameworks and robust system architecture for high-growth environments.
•Demonstrated deep industry expertise by analysing business processes and requirements, delivering tailored integration solutions addressing sector-specific challenges.
•Collaborated closely with Product and Design teams to enhance customer experience, ensuring technical decisions align with user needs and business objectives.
•Built and maintained scalable systems that support business growth, applying best practices to ensure reliability, performance, and security.
•Managed time effectively to deliver results efficiently in a fast-paced, startup-like environment, consistently meeting project targets and deadlines.

Key Achievements

Delivered Agile Integration Enhancements Across Multiple Industries

Led development and enhancement sprints across Insurance and Energy verticals, delivering high-quality integration solutions in an Agile model.

→ Multi-industry Agile delivery

Technical Lead

Cognizant

Oct 2019 – Sept 2021

Kolkata, West Bengal, India

Spearheaded the migration of legacy webMethods ESB integration services to IBM Integration Bus (IIB) for an Insurance sector client.

IBM Integration Bus (IIB)

IBM MQ

Spring Boot

APIGEE

REST APIs

SOAP

Agile/SAFe

Key Responsibilities

•Spearheaded migration of legacy webMethods ESB integration services to IBM Integration Bus (IIB) by designing REST APIs and SOAP services using APIGEE, IIB, Spring Boot, and IBM MQ.
•Collaborated with the IIB product team to identify and resolve performance bottlenecks, ensuring optimal system functionality.
•Led Agile processes including Program Increment (PI) planning, Sprint planning and refinement sessions, and daily Scrum meetings.
•Facilitated business and functional requirement gathering sessions to align integration solutions with organisational goals.
•Oversaw application coding, development, and enhancement using the IBM Integration Toolkit.
•Championed innovation within the integration team by fostering quarterly ideation initiatives.
•Developed and maintained comprehensive documentation across all stages of the project lifecycle.
•Provided strategic leadership to the offshore application development team.

Key Achievements

Successful webMethods to IIB Migration

Led end-to-end migration of legacy webMethods ESB to IBM Integration Bus for a major Insurance client, delivering modernised integration capability.

→ Full ESB platform migration completed on schedule

Senior Associate - Integration Developer

Cognizant

Nov 2014 – Sept 2019

Kolkata, West Bengal, India

Maintained and enhanced WebSphere Enterprise Service Bus solutions for Banking and Insurance sector clients, with full ownership of design, development, testing, and production support.

IBM WebSphere ESB

WebSphere Integration Developer

IBM Integration Toolkit

IBM MQ

Java

XSLT

Key Responsibilities

•Designed, developed, and enhanced applications using WebSphere Integration Developer and IBM Integration Toolkit, ensuring robust and scalable solutions.
•Authored comprehensive design documents and unit test cases for application workflows.
•Led and supported key phases of deployment, QA, and User Acceptance Testing while troubleshooting and resolving issues.
•Delivered production support including incident analysis and resolution within established SLA timelines.
•Conducted detailed requirement analysis for new development stories and updated Agile boards for transparency.
•Provided leadership and strategic guidance to offshore application development teams.

Key Achievements

Consistent SLA-compliant Production Support

Maintained high availability and SLA compliance across Banking and Insurance integration landscapes.

→ Banking & Insurance production support

Application Developer

IBM

Apr 2012 – Nov 2014

Kolkata, West Bengal, India

Designed and developed advanced business process flows and integration solutions using WebSphere technologies for Information Analytics and Broadcasting sector clients.

WebSphere Process Server

WebSphere Integration Developer

WebSphere ESB

Java

JMS

SQL

JEE

Key Responsibilities

•Architected and implemented advanced business process flows leveraging WebSphere Integration Developer, WebSphere Process Server, WebSphere ESB, Java, JMS, and SQL.
•Configured and managed Data Sources and oversaw setup and optimisation of WebSphere Integration Developer and WebSphere Process Server.
•Drove quality assurance by implementing rigorous unit and integration testing protocols.
•Collaborated with clients, testers, and stakeholders to support User Acceptance Testing and resolve production-critical defects.
•Prepared comprehensive release artifacts for Process Layer production deployment.
•Provided high-level production support for WebSphere Process Server, including incident management and resolution.

Key Achievements

Delivered WebSphere Process Server Solutions for Broadcasting Sector

Designed and delivered integration solutions for major Broadcasting and Information Analytics clients using WebSphere technologies at IBM.

→ Multi-client delivery at IBM

Associate IT Consultant

ITC Infotech

July 2008 – Apr 2012

Kolkata, West Bengal, India

Designed and implemented mediation flows and business process orchestrations using WebSphere technologies for the FMCG sector.

WebSphere ESB

WebSphere Process Server

WebSphere MQ

Java

EDI

XSLT

XML

Key Responsibilities

•Designed and implemented mediation flows using WebSphere Enterprise Service Bus to streamline system integration and data exchange.
•Developed and orchestrated complex business process flows leveraging WebSphere Process Server.
•Ensured rigorous unit and integration testing for all developed code, aligning deliverables with technical specifications.
•Configured critical system components such as WebSphere Message Queues and Data Sources.
•Managed deployment processes across Development, UAT, and Production environments.
•Diagnosed and resolved technical issues through meticulous analysis of event logs and system behaviors.
•Delivered technical support in areas including Electronic Data Interchange (EDI).

Key Achievements

FMCG Integration Platform Delivery

Delivered WebSphere-based integration solutions for ITC Infotech FMCG clients, supporting end-to-end business process automation.

→ Full lifecycle delivery over 3+ years

Projects

Selected Work

A curated selection of enterprise programs and projects that delivered measurable business outcomes.

Energy

Featured

Energy Sector - On-Prem IIB to Cloud CP4I Migration

Led the re-platforming of a large-scale enterprise integration estate from On-Premises IBM Integration Bus v10 to Cloud-native IBM Cloud Pack for Integration (CP4I) ACE v12 on AWS.

Modernised legacy integration estate to cloud-native architecture

IBM CP4I

IBM ACE v12

IBM MQ

IBM API Connect

Technology Architect and Senior Integration Lead

Insurance and Energy

Featured

Insurance and Energy - Agile Integration Platform Development

Delivered Agile-driven integration enhancements and product development across Insurance and Energy verticals using IBM CP4I and ACE.

Delivered continuous integration enhancements across two industry verticals

IBM CP4I

IBM ACE

IBM API Connect

IBM MQ

Technology Architect

Insurance

Featured

Insurance - webMethods to IBM IIB Platform Migration

Spearheaded migration of legacy webMethods ESB integration services to IBM Integration Bus, redesigning REST and SOAP APIs for an Insurance sector client.

Fully migrated legacy ESB platform to IBM Integration Bus

IBM Integration Bus (IIB)

IBM MQ

Spring Boot

APIGEE

Technical Lead

Banking and Insurance

Banking and Insurance - WebSphere ESB Maintenance and Enhancement

Led maintenance, enhancement, and production support of WebSphere Enterprise Service Bus integration platform across Banking and Insurance clients.

Maintained high-availability integration services for Banking and Insurance clients

IBM WebSphere ESB

WebSphere Integration Developer

IBM MQ

Java

Senior Associate Projects

Agentic AI

Featured

BillingSenseUtilityAI - Agentic Utility Billing Analyzer

An agentic application that maps billing data across providers, normalizes it, and exposes a natural-language query interface.

Automated column mapping across multiple billing providers

Python

Agentic AI

MCP

Natural Language Querying

Agentic AI Architect

Generative AI

Featured

ForgeByBob - IBM watsonx Blog Engine

A microservice-based content generation application powered by IBM watsonx and Granite foundation models.

Demonstrated independent AI agent orchestration

IBM watsonx

Granite

Microservices

Generative AI

AI Application Architect

Automation

Patient Appointment RPA Bot

An end-to-end RPA solution that automates patient appointment scheduling.

Automated repetitive appointment scheduling tasks

IBM RPA

Workflow Automation

Python

RPA Developer